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Cart & Checkout Assistant

Provides a real-time cart experience via chat with add/remove and upsell actions. Answers shipping, billing, and payment questions instantly. Reduces checkout abandonment and recovers lost sales. This agent leverages advanced AI capabilities to automate and optimize retail & e-commerce suite processes, ensuring consistent execution and improved outcomes.

The Problem

  • •Manual retail operations are inefficient
  • •Difficulty personalizing customer experience
  • •Inventory and order management challenges
  • •Poor customer experience affects sales

Benefits

  • •Automates retail operations
  • •Personalizes customer experience
  • •Improves inventory management
  • •Enhances customer satisfaction
Trigger
1

Customer adds item to cart or initiates checkout

2

Gather cart contents and customer information

3

Enrich with shipping options and payment methods

4

Analyze cart and suggest upsells or answer questions

5

Generate real-time cart experience via chat

6

Deliver checkout assistance reducing abandonment and recovering sales

How It Works?

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