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Change Request Co-Pilot

Guides engineers in drafting and submitting change requests with built-in policy checks. Evaluates dependencies, risks, and approval requirements automatically. Accelerates change delivery while minimizing risk. This agent leverages advanced AI capabilities to automate and optimize it & operations suite processes, ensuring consistent execution and improved outcomes.

The Problem

  • •Manual IT processes create bottlenecks
  • •Difficulty maintaining security and compliance
  • •High ticket volume overwhelms IT teams
  • •Lack of self-service options

Benefits

  • •Automates IT processes
  • •Maintains security and compliance
  • •Reduces ticket volume
  • •Enables self-service
Trigger
1

Change request submitted or deployment initiated

2

Gather change details and system dependencies

3

Enrich with policy rules and risk assessment criteria

4

Analyze dependencies, risks, and approval requirements

5

Evaluate change against policy and validate compliance

6

Generate change request draft with policy checks

7

Deliver change guidance accelerating delivery while minimizing risk

How It Works?

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