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Multilingual Support Translator

The Multilingual Support Translator agent automatically translates incoming customer messages and agent replies while preserving context and tone. It learns product-specific terminology and regional variations over time, expanding your support reach to global customers effortlessly.

The Problem

  • •Language barriers limit support
  • •Manual translation is slow
  • •Context and tone are lost
  • •No product-specific terminology

Benefits

  • •Real-time translation
  • •Preserves context and tone
  • •Learns product terminology
  • •Expands global reach
Trigger
1

Message received in non-primary language

2

Gather message content and language detection data

3

Enrich with product-specific terminology and regional context

4

Analyze message context and preserve tone during translation

5

Generate translated message maintaining context and tone

6

Deliver translated message to agent or customer

How It Works?

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