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Subscription & Billing Helper

The Subscription & Billing Helper agent manages all subscription and billing inquiries including plan changes, invoice questions, payment issues, and refund requests. It provides clear explanations of charges and recommends best-fit plans based on usage patterns, reducing churn by improving billing transparency.

The Problem

  • •Billing inquiries are time-consuming
  • •Unclear charge explanations
  • •No plan recommendations
  • •Billing confusion causes churn

Benefits

  • •Handles all billing inquiries
  • •Explains charges clearly
  • •Recommends optimal plans
  • •Reduces churn
Trigger
1

Billing inquiry or subscription change requested

2

Gather subscription details, usage data, and billing history

3

Enrich with plan options and pricing information

4

Analyze usage patterns and recommend best-fit plan

5

Validate plan changes and explain charges clearly

6

Generate clear billing explanations and plan recommendations

7

Deliver billing transparency and process refunds if needed

How It Works?

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